If you order hasn’t been shipped yet, then it can be modified by you or us. To modify your order by yourself, simply place a new order that matches your new needs.
To have us assist you text or call the number on our website, use the Live chat messenger, at the bottom left of the website and one of our staff will be in touch with you.
Yes we probably do! However, please keep in mind we cannot ship to Iran, Cuba, North Korea, Sudan, and Syria.
Apart from the Countries listed above all other countries are eligible for shipping.
Order delays can occur for a variety of reasons. In the event your order has not shipped promptly, please understand we are doing our best to adjust our course to keep up with the ever-growing demand for popular items. We send order update emails in real-time as inventory and procedures allow.
Though issues with orders are not common, they do happen. We’re here to help when things don’t quite go as planned.
If your order was missing an item, or an item from your order is missing parts, it may have been split into multiple shipments.
If you were sent the wrong item, we’ve got your back. We can’t process this type of return in-store, but you can learn how to return by mail for a refund or replacement.
If your order was damaged, defective, or unsatisfactory in any other way, you can request a replacement or refund in your account or by contacting us using the button below.
If the tracking information for your order shows delivery confirmation and you’re unable to find your package, review how to proceed in the event your package was delivered but not received.